Why is Kenya's eCitizen platform so glitchy? – Quartz

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Dear Quartz Africa readers,

There is something about a new year that makes all of humanity feel that a renewal is coming, be it the changing of seasons, harvesting or planting time for certain crops, Christmas bonuses, signing up for gym programs that might or might not be used.

A new year feels like a blank slate where the challenges of yesteryear fade into the background, and so 2023 comes full of expectation and cautious optimism for what might feel like a truly “normal” year—and I’m being very liberal with my use of the word…